About the Company
Tio Ōhiwa is a 100% Māori-owned and operated business located on the stunning shores of Ōhiwa Harbour. Our takeaway shop is known for serving fresh, locally sourced seafood with a commitment to sustainability, quality, and an unforgettable customer experience.
Job Description
The Role
We’re looking for a friendly and enthusiastic Customer Service Representative to be the welcoming face of Tio Ōhiwa Takeaway Shop. In this role, you’ll greet customers, take and process orders, and ensure each person’s visit is a positive one. You’ll also help keep our food cabinet and drinks fridge stocked and inviting, playing a key part in our customer experience.
What You’ll Do:
Welcome customers with a warm smile, answer questions, and take orders with accuracy and efficiency.
Process orders and handle payments using the point-of-sale (POS) system.
Restock the food cabinet and drinks fridge, keeping everything fresh and appealing.
Keep the front area tidy, assist with general cleaning, and ensure a welcoming atmosphere.
Provide friendly assistance and help resolve any customer questions or concerns.
About You:
Previous experience in customer service or retail is a plus but not essential.
Strong communication skills and a positive, customer-focused attitude.
Able to multitask in a busy environment and work effectively in a team.
Willing to take on new tasks, learn, and contribute to our vibrant team.
Why Join Us?
Flexible hours to suit your schedule, with options for full-time, part-time, or casual shifts.
Competitive pay and opportunities to grow within the company.
Work in a beautiful coastal setting with a supportive team.
Be part of a Māori-owned business that values culture, community, and sustainability.
Role Details
Location: Ōhiwa Harbour, Bay of Plenty
Hourly Rate: $24 - 25 per hour (depending on experience)
Hours: 12 - 40 hours per week or casual
Employment Type: Full-time / Part-time / Casual